Stephanie Ifeabunike

Stephanie Ifeabunike

Business Analyst

Stephanie is a business analyst with over five years of experience delivering business improvement and digital transformation projects of varying sizes, scope, and complexities in IT Consultancy, construction industries and the public sector. She has strong business analysis skills in end-to-end product and project development, and software development life-cycle; from planning to post-deployment phase. 

Stephanie uses her collaboration, negotiation and problem- solving skills, strong stakeholder management, requirements management, process modelling, testing to bridge gaps between business and technical teams, and ensure the consistent execution of product life cycle. She is proficient in waterfall and Agile methodologies, Scrum and SDLC. 

Key achievements

→ Provided process mapping implementation and business analytics to a local authority to support a transformation program to deliver £65m of savings over 4 years while improving services to residents. The programme delivered £20m of auditable savings in the first year of delivery with a roadmap for a further £45m savings. 

→ Established a comprehensive security framework for a client, resulting in a 20% decrease in cybersecurity incidents and enhanced protection against data breaches and unauthorized access. 

→ Automated a client’s customer relationship management by integrating a chatbot system on the website, improving query resolution by 30% and enhancing stakeholders’ satisfaction. 

 → Successfully improved existing website for a stakeholder resulting in a 40% savings in maintenance costs and improved user benefits and experience. Enhanced user benefit included faster load times, simplified navigation, and improved mobile responsiveness, which led to user engagement and satisfaction. 

→ Transformed staff exit process for HR team from paper to Microsoft Dynamics 365, resulting in a 50% reduction in processing time, improved accuracy in exit documentation and internal users’ satisfaction. Key outcomes included streamlined approvals, automated task tracking and improved data integrity, aligning with the company’s goal. 

Areas of Expertise

  • Business analysis
  • Process Mapping
  • Agile
  • Waterfall
  • Scrum
  • MS Visio
  • JIRA
  • Confluence
  • Power BI
  • Salesforce CRM
  • Azure DevOps
  • Business process modelling
  • Documentation and workshop facilitation