Tim Daley

Key achievements

→ Provided programme leadership to local authority to create and launch a transformation programme to deliver £65m of savings over 4 years while improving services to residents. The programme delivered £20m of auditable savings in the first year of delivery with a roadmap for a further £45m savings. 

→ Led the alpha phase of the new Centre for Digital Public Services in Wales including delivery of the first digital squad into three local authorities, creation of a knowledge sharing approach, a discovery into a digital skills and capability in Wales and leading supplier management in a multi-vendor delivery environment.

→ Supported creation of the digital strategy for Wales resulting in a strategy focused on outcomes, accompanied by an action plan and a roadmap for delivery that had buy in from diverse stakeholders across Welsh Government. 

→ Introduced digital and agile ways of working into a number of organisations such as a major water company in Wales and Local Authorities by delivering change projects and transferring skills while delivering positive outcomes. 

→ As Programme Director at Government Digital Services, he was responsible for mobilising a government wide common technology services programme and co-ordinating change across multiple departments and programmes. 

→ Interim CTO and Programme Director for a successful major IT in-sourcing within UK central government. He pioneered a unique approach to save approximately £250m from total IT running costs and led an organisation re-design to enable the department to take responsibility for its IT services. Leading the transformation of the commercial landscape to an in-house team, disaggregating the major IT contracts from a single prime supplier with 600 sub-contracts. 

→ Programme managed major changes that reduced a UK government agency’s total operational running costs by 20% or £100m p.a. This included introducing digital services as well as closing a national network of 39 offices and transferring approximately 1,000 roles to Wales.  

→ Programme managed a business re-engineering exercise to drive a digital transformation while reducing government red tape and burdensome processes for customers and stakeholders. 

→ Contributed to three of the twenty-five exemplar services to the Cabinet Office’s Government Digital Services Transformation Programme.